Learn more about NORC at www.norc.org

Telephone Surveys and Support Operations (Call Center)

NORC’s Telephone Survey and Support Operations (TSSO) Centers are state-of-the-art telephone survey centers located throughout the U.S. Each Center features call stations equipped for computer-assisted telephone interviewing (CATI). NORC’s TSSO staff are vital to our nationwide survey research operation. Interviewers talk to people from every conceivable walk of life—by telephone—to obtain information on issues such as health care, employment, and education. The work we do at NORC has lasting social significance, and the data we gather helps legislators and others involved in setting policy make informed decisions for the welfare of all Americans in an increasingly complex society. Read more about NORC’s TSSO on NORC website.  


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NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.